Frequently asked questions

Yes. IRCC requires translations done by a certified translator, or an affidavit from the translator when certification is not available for a language. We provide the format IRCC asks for with the translator’s declaration.

Most civil documents of one or two pages are ready in two to three business days. Express delivery within 24 hours is often possible; ask for it in your request.

For most uses, yes. A clear scan or photo of every page is enough to translate. Some authorities want the translation attached to a certified copy; we tell you before starting.

Yes. We translate from and into most languages, including for documents leaving Canada.

No. An apostille is a single certificate recognized by all Convention members. Countries outside the Convention still require authentication followed by legalization at their embassy or consulate.

Yes, once it has been certified or notarized in the form the authority accepts. We handle both steps.

No. Many clients live abroad. We can order the Canadian document, have it apostilled and ship it to you.

It depends on the authority and the season. We give you the current processing time with the quote and offer express options when they exist.

Tell us the destination country and the purpose. We check the current status of the Convention and the mission’s rules, and quote the right procedure.

Usually not. We submit on your behalf where the mission accepts agents, which most do.

Consular fees, required translations and processing times vary widely between countries and document types, so we quote each file.

Canadian authorities now accept apostilles from Convention members. For other countries we can advise on the chain in the issuing country and translate the result.

Registries only issue records to people entitled to them, such as the person named, a parent or an authorized representative. We tell you what proof of entitlement is needed.

Yes. That is the most common case. Everything is handled by email and courier.

An RCMP certified check requires fingerprints taken in person or by an accredited agency. We explain the options where you live and handle the apostille or translation afterwards.

Our service fee plus the registry’s own fees, which vary by province and document. We quote both before starting.

A week ahead gives the best choice of interpreters. Short-notice requests are often possible, especially for remote interpreting.

On-site assignments usually have a minimum booking, while remote calls can be shorter. The quote states it clearly.

Courts, notaries and many institutions require an impartial professional interpreter. We recommend checking before the appointment.

Tell us about the assignment and we will confirm what we can arrange for ASL or LSQ.